Hardware Maintenance Services

A Smart and Sustainable Solution for Systems Lifecycle

Extending The Data Center Equipment Lifecycle From an Economical, Operational, and Environmental Standpoint

Are you looking for a reliable and cost-effective way to maintain your data center equipment and extend its lifecycle? Do you want to offer your customers the best-in-class support and service level agreements for their IT hardware needs?

If yes, then you should consider our Hardware Preventive Maintenance Services for data center equipment.

Hardware Maintenance Services help businesses keep their hardware systems running smoothly and efficiently, to help businesses reduce downtime and costs.

Server Maintenance

Comprehensive server maintenance services for popular major brands.

Experience unparalleled server maintenance for an array of top-tier brands and models, including Sun/Oracle, Fujitsu, HPE, Dell, IBM, Lenovo, and Huawei. 

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Our team guarantees seamless and secure server operations, with unparalleled uptime and peak performance. Our services cover rack, blade, and tower servers. We provide proactive monitoring and management to ensure your servers are always running at their best. Our team of experts is dedicated to providing top-notch support and maintenance to keep your servers running smoothly. Trust us to deliver reliable and efficient server maintenance services that meet your business needs.

Server maintenance is essential for keeping your servers running at their best. Regular maintenance can help prevent downtime and ensure that your servers are always performing at their peak. The benefits of server maintenance include improved security, increased reliability, and enhanced performance. By keeping your servers up-to-date with the latest patches and updates, you can protect against potential security threats and vulnerabilities. Regular maintenance also helps to identify and address potential issues before they become major problems, reducing the risk of downtime and improving overall reliability.

With our comprehensive server maintenance services, you can rest assured that your servers are in good hands.

Storage Maintenance

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Complete storage maintenance services for popular major brands.

Offering support for a wide range of popular storage brands and models, including disk arrays, tape libraries, SAN switches, and NAS devices from some of the top storage brands including NetApp, Hitachi Vantara, HPE, Dell, and IBM.

The Storage Maintenance services ensure optimal performance and effectiveness of customers' storage devices. With our services, you can rest assured that your data is safe and accessible at all times. Our Storage Maintenance Services are designed to elevate your storage solutions to the next level. 

The benefits of our Storage Maintenance Services are numerous. Regular maintenance ensures that your storage devices are operating at peak performance, reducing the risk of downtime and data loss. Our services also help to extend the lifespan of your storage devices, saving you money in the long run. With our expert knowledge and experience, we can help you optimize your storage solutions to meet the unique needs of your business.

Trust us to provide reliable and professional storage maintenance solutions for your business needs.

Network Maintenance

Maximize Your Network Performance with Comprehensive Maintenance Services.

The Network Maintenance Services provide unparalleled network reliability, security, and optimal performance for popular major network brands, including Cisco Systems, Juniper Networks, and others.

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We offer maintenance services for a wide range of network devices, including routers, switches, firewalls, load balancers, and wireless access points. Trust us to optimize your connectivity and performance for a seamless networking experience.

The benefits of our Network Maintenance Services include reduced downtime, improved security, increased productivity, and timely upgrades of technical equipment. Regular maintenance can help prevent unexpected downtime and network failures, which can be costly to businesses.

Timely upgrades of technical equipment can increase the productivity of equipment and reduce costs. Our services can help ensure that the network is secure and protected against potential threats. By keeping the network running smoothly, businesses can improve their productivity and efficiency.

Take your business to the next level with comprehensive range of products and services!

Fast delivery, exceptional quality, local stock availability, and a helpful support team.

Don’t miss out!

Check out our products portfolio today!

Hardware Maintenance Features

We provide periodic Hardware Maintenance contracts and are available in MTC8x5 and MTC24x7 packages, supported by our certified, trained, and experienced engineers. We are very competent in this field. We work fast and are willing to share risks with clients. Both programs feature phone and onsite support, with an on-premise hardware replacement option in case of critical device malfunction. 

Hardware 8x5 and 24x7 Features table

Grow your IT hardware business with

PT. Mitra Computa Asia!

Offering leading IT brands, including QSAN, Overland-Tandberg, and U-Reach, and value-added services, such as Spare Parts Management Services, Hardware Maintenance, and Hardware as a Service.

If you are a qualified reseller, we would be delighted to discuss how you can become part of our growing network.

Hardware Maintenance Benefits

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Cutting Costs

Save up to 60% on IT hardware maintenance costs and extend the lifecycle of your equipment with our services. Optimize performance and efficiency to reduce operational expenses.

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Improve performance

Boost your IT hardware’s performance through proper maintenance and optimization. Proactively detect and resolve issues to prevent failures. Upgrade or replace components as needed to enhance capabilities.

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Ensuring Functionality

Minimize downtime and data loss by ensuring proper and secure IT hardware functionality. Adhere to OEM standards and regulations to avoid compliance issues. Extend the lifecycle of IT hardware assets to mitigate obsolescence risk.

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Experienced Engineers, Expert Level 3 & 4

Experienced engineers who quickly and effectively resolve complex IT hardware issues.

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Customizable Service Level Agreements

Our Service Level Agreements are flexible and tailored to customer's requirements.

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Flexible, Short-Term Service Contracts

Short-term IT hardware maintenance contracts adjust to customer's business needs.

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8x5 Or 24×7 Model

Choose from 8x5 or 24x7 support models for convenience and peace of mind. Emergency support available.

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Spare Parts Local Stock

Large local inventory ensure timely delivery of spare parts for all major IT hardware brands.

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Nationwide Coverage

Nationwide coverage and local engineers, providing efficient services throughout Indonesia.

Sustainability

Start your green transition with us!

Buying new IT products means increasing the consumption of raw materials, energy, budget, and other non-renewable resources depletion.

We recognize the importance of sustainability and care about contributing to environmental initiatives. Maintaining the current working systems and replacing their spare parts is essential for extending IT equipment's life cycle and saving the environment.

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Our customers and us actively participate in sustainability and green standards through IT components and spare parts use. We strive to play our fullest part in reducing the need to manufacture new hardware systems that are burdensome to the environment and to achieve a sustainable balance between the use of hardware and the recycling of end-of-life hardware.